Privacy Policy

1. Introduction

PerpRates ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

2.1 Information You Provide

• Account Information: Email address, username, and authentication credentials when you create an account
• Payment Information: Billing details processed through our payment providers (Stripe, Coinbase Commerce)
• Communications: Information you provide when contacting us or participating in our community

2.2 Information Collected Automatically

• Usage Data: Pages visited, features used, and interactions with the Service
• Device Information: Browser type, operating system, and device identifiers
• Log Data: IP address, access times, and referring URLs

2.3 Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and deliver relevant content. You can control cookie preferences through your browser settings.

3. How We Use Your Information

We use the collected information to:

• Provide and maintain the Service
• Process transactions and send related information
• Send alerts and notifications you've requested
• Improve and optimize our Service
• Respond to your inquiries and support requests
• Detect and prevent fraud or abuse
• Comply with legal obligations

4. Analytics

We use PostHog for product analytics to understand how users interact with our Service. This helps us improve user experience and identify issues. Analytics data is aggregated and used for product development purposes only.

5. Information Sharing

We do not sell your personal information. We may share information with:

• Service Providers: Third parties that help us operate the Service (payment processors, hosting providers, analytics services)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

6. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption of data in transit (HTTPS)
• Secure authentication mechanisms
• Regular security assessments
• Access controls and monitoring

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

7. Data Retention

We retain your information for as long as your account is active or as needed to provide services. We may retain certain information for legitimate business purposes or as required by law.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Object to or restrict processing
• Data portability
• Withdraw consent

To exercise these rights, contact us through our Telegram community.

9. Third-Party Services

Our Service integrates with third-party services that have their own privacy policies:

• Supabase: Authentication and database services
• Stripe: Payment processing
• Coinbase Commerce: Cryptocurrency payments
• PostHog: Product analytics
• Telegram: Alert notifications

We encourage you to review the privacy policies of these services.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

11. Children's Privacy

Our Service is not intended for users under 18 years of age. We do not knowingly collect information from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

13. Contact Us

For questions about this Privacy Policy, please contact us through our Telegram community.